A weak medical billing staff can undermine the best technology and billing processes. Medical Billing success requires great medical billing employees. Developing a strong medical billing team is a difficult, but worthwhile effort. Here is how to make it happen:
Medical Insurance
1) Installing a well-defined and predictable method for recruiting, identifying, hiring and keeping great medical bils:
Medical billing is a critical function and the process for finding and selecting medical billing employees must reflect the critical of the job. You would not hire an accountant or an attorney based upon a few questions about what they liked or did not like about previous jobs, you should not hire medical bil with any less rigorous a process. Install multiple interviews and multiple testing levels. Test for billing knowledge, work style and work effort. Check references and check criminal history.
Medical Insurance3) Invest heavily in analytical efforts: Continuous improvement of the billing process and the billing team requires significant and on-going analytical efforts. By measuring key factors about both payers and the billing process, a billing group can speed up collections, lower denials and lower the cost of the billing process.
Medical Insurance
4) Compensate your medical billing specialists based upon performance, not effort: Your billing department should succeed when the practice succeeds. Many good billing systems have been undermined by a compensation approach that does not give the medical billing team the proper motivation to doggedly and efficiently pursue the practice's claims. Remember to insure the compensation system falls with the OIG's guidelines.
These steps provide a foundation for growing a medical billing team that will be second to none.
